Virtual Office Services: Virtual Offices for Businesses in Australia.

Real corporate image, real solutions, real service and real savings. Live Answering Service Australia.

How Unanswered Phones Are Hurting Your Business

Unanswered phone can cost more than you realise through lost opportunities and business.

Many callers don't want to leave a message on voicemail or an answering machine, with studies showing that up to 80% of first-time callers simply hang up and call the next number on their list. That means that your unanswered phone is handing sale enquiries directly to your competitors.

Why not hire a virtual receptionist starting from just $29 a month?

With our live answering services, your calls are answered by a real person: 24 hours a day, 7 days a week, ever day of the year (including public holidays).

Our professionally-trained, Australian-based operators greet callers using your business name. You then have the option of either having calls transferred directly to you, or of having messages taken that are immediately forwarded by SMS, email, and our web-based portal.

We have a range of Live Phone Answering Service plans available, to suit businesses of all types and sizes.

Features Compare our Messages 24/7, Team Messenger and Reception Connect answering services Compare our Messages 24/7, Team Messenger and Reception Connect answering services Compare our Messages 24/7, Team Messenger and Reception Connect answering services
  More info More info More info
Calls answered 24/7, every day of the year Yes Yes Yes
All live answering operators based in Australia Yes Yes Yes
Callers greeted using your business name Yes Yes Yes
Messages sent to you by SMS and email Yes Yes Yes
Message can be sent to multiple recipients Yes Yes Yes
Messages available through customer portal Yes Yes Yes
Messages can be taken for individual team members or departments No Yes Yes
Calls can be transferred to you or individual team members (or messages taken) No No Yes
UNTIMED Calls. Talk for as long as you like. Flat rate per call connected to you via both landline and mobile phone. No No Yes

Our virtual offices are located around Australia (Sydney, Brisbane, Melbourne, Adelaide, Perth). We provide you with a dedicated "local" number for your live answering service based on your business location(s).

Redirect your home, business and mobile calls (including 1300 numbers and 1800 numbers) to your live answering service number as required, for example 24/7, at specific times of the day/week, or under conditions such as when your phone is busy or not answering.

With plans starting from just $29 per month (that's less than $1 a day!), a live answering service is a very affordable and efficient way to increase sales enquiries. Plus it has the added benefit of keeping your existing customers happy by being able to offer them extended support hours.

We Do More than Answer Your Phone

You can create your own Virtual Office by combining your live telephone answering with our other services including 1300 and 1800 phone numbers and fax numbers, plus Fax2Email, Voice2Email, Call Forwarding IVR menus, and more.

If you need help, or want more information, CALL US NOW on 1300 WE ANSWER (1300 932 679).

You'll have your own Live Phone Answering/Virtual Receptionist in no time!