Live Answering Service for Australian Business.

Australian live phone answering services

Unanswered phones can cost more than you realise through lost opportunities and business. An Australian live phone answering service (also known as a Virtual Receptionist) is the solution!

Callers don't want to leave a message on voicemail or an answering machine

  • Up to 80% of first-time callers hang up and call the next number.

  • Your unanswered phone is passing sales enquiries directly to your competitors.

Live phone answering services from $29 a month

With our live answering services (choose from Messages 24/7, Team Messenger or Reception Connect), your calls are answered by a real person in Australia!

How live phone answering works:

  • When you choose not (or are unable) to answer your calls, we can intercept your calls for you.

  • Our professionally-trained, Australian-based operators greet the caller with your business name.

  • 24 hours a day, 7 days a week, every day of the year (including public holidays).

  • You can have calls transferred directly to you (Reception Connect), or ...

  • Have messages immediately forwarded by SMS, email, and our web-based portal.

  • You can present an even more professional business image by combining with

Buy live phone answering

Phone answering services available:

Features Compare our Messages 24/7, Team Messenger and Reception Connect answering services Compare our Messages 24/7, Team Messenger and Reception Connect answering services Compare our Messages 24/7, Team Messenger and Reception Connect answering services
  More info More info More info
Calls answered 24/7, every day of the year Yes Yes Yes
All live answering operators based in Australia Yes Yes Yes
Callers greeted using your business name Yes Yes Yes
Messages sent to you by SMS and email Yes Yes Yes
Message can be sent to multiple recipients Yes Yes Yes
Messages available through customer portal Yes Yes Yes
Messages can be taken for individual team members or departments No Yes Yes
Calls can be transferred to you or individual team members (or messages taken) No No Yes
UNTIMED Calls. Talk for as long as you like. Flat rate per call connected to you via both landline and mobile phone. No No Yes

Our virtual offices are located around Australia (Sydney, Brisbane, Melbourne, Adelaide, Perth). We provide you with a dedicated "local" number for your live answering service based on your business location(s).

Redirect your home, business and mobile calls (including 1300 numbers and 1800 numbers) to your live answering service number as required, for example 24/7, at specific times of the day/week, or under conditions such as when your phone is busy or not answering.

With plans starting from just $29 per month (that's less than $1 a day!), a live answering service is a very affordable and efficient way to increase sales enquiries. Plus it has the added benefit of keeping your existing customers happy by being able to offer them extended support hours. Apply now!

Virtual Office services

You can create your own Virtual Office by combining your live telephone answering with our other services including 1300 and 1800 phone numbers and fax numbers, plus Fax2Email, Voice2Email, Call Forwarding IVR menus, and more.

If you need help, or want more information, CALL US NOW on 1300 WE ANSWER (1300 932 679).

You'll have your own Live Phone Answering/Virtual Receptionist in no time!

Buy live phone answering

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